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F.A.Q.
 
This page contains answers to common questions handled by our staff, if you have a question that is not answered below, contact us and we will be pleased to help you.

 


   

How does it work?

We use the latest technology to bring you a very simple product.  You use the application that we provide you with to insert a new property, update an existing property or delete a property. Once you have finished - simply press the send button and we will load the property on to your website as part of our upload process. 

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How long does it take to set up?

As soon as we receive your instructions we will start work on your website straight away.  We work very closely with the client to design the website, load the relevant information for the static page(s) and load the property details. Initially, we host the website in an unpublished area and once it's ready, we publish the website into the public domain and market it in an agreed and appropriate way.  From the moment we receive your instructions, we aim to have your website ready in our unpublished area within 14 days.

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Who performs the initial load the property details?

We recommend that the client performs the initial upload of the property details using PropertyToolTM .  By using the tool during this process you will become familiar with the application and the upload process.  We will give you any support you require during this process.  If a manual upload is not possible or feasible, for whatever reason, we can make alternative arrangements.

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Who are PropertyTool?

PropertyTool is a trading name of V&A IT Ltd.  We are an IT Solutions company that has years of providing IT solutions to small and large companies in Europe.  We have developed PropertyToolTM over the last twelve months and believe that it offers a manageable and straight forward website solution for any Estate Agent Business.

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What happens if I have a problem or query?

Contact Us.  We have a friendly and helpful team that will help you.

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